general questions
What services does KB Colour Image offer?
We provide a full range of printing solutions, including large-format printing, packaging, event booth fabrication, retail displays, and sustainable printing options.
Where is KB Colour Image located?
Our headquarters is in Malaysia, and we serve both local and international clients. Contact us for more details.
How can I request a quote?
You can request a quote by filling out our online form on our website or contacting us via phone or email.
What industries do you serve?
We work with industries such as FMCG, retail, food & beverage, events, corporate branding, and more.
Printing & Customization
What types of materials do you print on?
We print on paper, canvas, fabric, acrylic, PVC, eco-friendly materials, and more. Let us know your project needs!
Can you create custom packaging and displays?
Yes! We specialize in custom packaging, event displays, and promotional materials tailored to your brand.
What is the minimum order quantity (MOQ)?
It depends on the product. Contact us for details on your specific order.
Sustainability
Do you offer eco-friendly printing options?
Yes! We use sustainable materials like recycled paper, Posterlite, and eco-friendly inks.
What is Ani Kertas?
Ani Kertas is an initiative that creates awareness of endangered species through sustainable paper sculptures and products.
Production & Delivery
How long does production take?
Production time varies by project but typically ranges from a few days to a few weeks. Contact us for specific timelines.
Do you offer delivery services?
Yes, we offer local and international shipping. Delivery times depend on location and order size.
Can I visit your facility?
Yes, we welcome visits by appointment! Contact us to schedule a tour.
Customer Support & Policies
What payment methods do you accept?
We accept bank transfers, credit cards, and other payment methods upon request.
Do you offer refunds or reprints?
If there’s an issue with your order, we will review and provide a solution, including reprints if necessary.
How can I contact customer support?
Reach out via our website, email, or WhatsApp for assistance
What can i expect after submitting my details?
Once you submit your details, our team will review your inquiry and connect with you to discuss your requirements. Whether it’s a custom print solution, a design consultation, or general information, we’ll ensure you receive the best recommendations tailored to your needs.
How long does it take for your team to get back to my query?
We strive to respond to all inquiries within one business day. If your request is urgent, feel free to call us directly for faster assistance.